Salon Policy

Anyone who is rude, disrespectful, abusive, or displays disruptive or aggressive behavior toward our staff or other guests.

Anyone with open wounds, cuts, infections, or bleeding in the treatment area.

Anyone with a nail condition or illness that we believe may be contagious or could be worsened by our services.

Anyone exceeding the 250 lb weight limit of our pedicure chairs.

Anyone under the influence of drugs or alcohol.

Clients with diabetes must inform their technician before their service — for safety reasons, we do not perform any cutting services on diabetic clients.

Please remember: Your nails are jewels, not tools. With proper care, they can remain beautiful for weeks after your service.

Regular nail polish services are not guaranteed.

If your nail chips, lifts, or breaks due to workmanship, please notify the salon within 3 days of your original appointment.

We provide a 3-day warranty for chipping, lifting, or breakage caused by workmanship — repairs will be completed at no charge using the original color and design.

Repair appointments must be scheduled within the 3-day warranty period.

Repairs requested after the warranty period, or damage caused by accidents, improper care, picking, biting, or normal wear and tear, will be subject to a repair fee.

Please inform us of any allergies or sensitivities before your service — while we take every precaution, we cannot be held responsible for allergic reactions to products used during your service.

We may occasionally take photos or videos during your visit for marketing, educational, training, and promotional purposes, including use on our website, social media, and other advertising materials.

We respect our guests' privacy — if you prefer not to appear in any photos or videos, please let a team member know before or during your service and we will make every reasonable effort to accommodate your request.

By visiting our salon, you acknowledge that photography or videography may occasionally take place on the premises.

Gift cards are non-refundable and cannot be redeemed for cash.

Gift cards may be used until the remaining balance is exhausted.

Lost or stolen gift cards cannot be replaced.

We do not offer refunds or credits due to a change of mind regarding color, shape, length, or design. All services are non-refundable.

If you are unhappy with the quality of your service, please let your technician know before leaving the salon so we have the opportunity to correct the issue.

If the issue is due to our workmanship, we will gladly redo the service at no additional charge.

If your technician confirmed the shape, length, color, or design with you during the appointment and you approved it, any changes requested afterward will be considered a new service and additional charges may apply.

Once you leave the salon, your service will be considered accepted and completed.

Your satisfaction is important to us. If you experience any issues or are not completely satisfied with your service, please contact us as soon as possible — we appreciate the opportunity to make it right.

Thank you for choosing Lavie Nail Bar. We sincerely appreciate your business and your understanding of our policies.

Email: Lanails1850@gmail.com · Phone: (478) 295-2358